Privacy policy

Privacy Policy

Your Privacy is Important to Us

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you interact with our store, place an order, or subscribe to communications.

1. Information We Collect

When you use our website, we may collect certain types of data, including but not limited to:

  • Your name and contact information (email, phone number);

  • Shipping and billing addresses;

  • Purchase history and transaction data;

  • Information provided via contact forms, subscriptions, or surveys;

  • Device data (IP address, browser type, etc.) for analytics and optimization.

We only collect data that is necessary to process your orders, improve your shopping experience, and provide support when needed.

2. How We Use Your Data

Your information is used for the following purposes:

  • To fulfill and manage orders, payments, and deliveries;

  • To communicate with you about your orders or customer service requests;

  • To send optional promotional emails or SMS (only with your explicit consent);

  • To enhance and optimize our website's functionality and user experience;

  • To comply with legal obligations and fraud prevention.

We do not sell, rent, trade, or misuse your personal information under any circumstances.

3. Data Security

We take your privacy seriously. All personal data is stored on secure servers and protected using industry-standard security protocols, including encryption, firewall protection, and access restrictions.

Only authorized personnel have access to customer information, and only for legitimate business purposes.

4. Third-Party Services

We may share limited information with trusted third-party providers solely for:

  • Payment processing (e.g., Shopify Payments, PayPal);

  • Shipping and logistics (e.g., delivery services);

  • Email/SMS marketing services (e.g., Klaviyo, Omnisend), if you opt in.

All third parties are required to comply with strict data protection standards and are prohibited from using your data for any unrelated purposes.

5. Cookies & Tracking

Our website may use cookies and similar tracking tools to enhance your browsing experience and improve our services. You can choose to disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access or request a copy of the personal data we store;

  • Request correction or deletion of your data;

  • Opt-out of marketing communications at any time.

To make such a request, simply contact us at the email below.

7. Contact Us

If you have any questions, requests, or concerns regarding your data or this Privacy Policy, you can reach us at:
📧 info@ivnmvrk.com